About Cenote Cristalino

Q: What is Cenote Cristalino?
A: Cenote Cristalino is a natural sinkhole located in the Riviera Maya. It offers a unique opportunity for visitors to experience clear azure waters, ancient rock formations, and a vibrant underwater ecosystem.

Q: How old is Cenote Cristalino?
A: Cenote Cristalino has been formed over millennia due to natural processes involving rainwater and limestone erosion.

Visiting Details

Q: What are the operating hours for Cenote Cristalino?
A: Our regular hours are from 9:00 AM to 5:00 PM on weekdays and 8:00 AM to 6:00 PM on weekends. Please note that hours may vary during holidays and special events. Check our Hours of Operation for detailed information.

Q: How much is the entrance fee?
A: Please refer to our Prices page for up-to-date information on entrance fees and other charges.

Q: Are there any facilities available on-site?
A: Yes, we offer amenities such as changing rooms, restrooms, and snack stalls to enhance your visit.

Safety and Guidelines

Q: Is it safe to swim in Cenote Cristalino?
A: Absolutely! Safety is our top priority. However, we recommend that visitors adhere to all safety guidelines and consider wearing life jackets, especially if they are not confident swimmers.

Q: Are there any age restrictions for visitors?
A: Cenote Cristalino is family-friendly, but children below the age of 12 should be accompanied by an adult at all times.

Other Inquiries

Q: Can I bring my camera or drone?
A: Photography is welcomed, but drones require prior permission due to safety and privacy concerns. Please contact us for further details.

Q: Is Cenote Cristalino wheelchair accessible?
A: We strive to accommodate all our guests. However, due to natural terrains, some areas might be challenging for wheelchair users. It’s always best to reach out in advance to ensure a comfortable visit.

Q: Do I need to book in advance?
A: While advance booking is not mandatory, it’s recommended during peak seasons to ensure a smooth visit.